Privacy Policy

We collect various types of information to provide and improve our services:

• Video footage from connected CCTV cameras for analysis
• Metadata generated by our AI systems (object detection, facial recognition, etc.)
• Account information you provide during registration
• Device information including IP addresses, browser types, and hardware specifications
• Usage data about how you interact with our platform

We use the collected information for the following purposes:

• Providing real-time surveillance and threat detection services
• Improving our AI algorithms through machine learning
• Customizing your experience and providing relevant alerts
• Maintaining system security and preventing fraudulent activities
• Communicating with you about service updates and important notifications

We implement industry-standard security measures to protect your data:

• End-to-end encryption for all video transmissions
• Secure storage with AES-256 encryption at rest
• Regular security audits and vulnerability assessments
• Access controls and multi-factor authentication
• Employee training on data protection best practices

We may share your information in the following circumstances:

• With law enforcement when required by legal process or to prevent harm
• With service providers who assist in delivering our services (under strict confidentiality agreements)
• During business transfers such as mergers or acquisitions
• With your explicit consent for specific purposes

We never sell your personal data to third parties.

We retain different types of data for varying periods based on purpose and legal requirements:

As a global service, your data may be transferred to and processed in countries other than your own.

We ensure appropriate safeguards are in place for international data transfers, including:

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions where applicable
• Binding corporate rules for intra-organizational transfers

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to access - Request copies of your personal data
• Right to rectification - Request correction of inaccurate data
• Right to erasure - Request deletion of your personal data
• Right to restrict processing - Request limitation of how we use your data
• Right to data portability - Request transfer of your data to another service
• Right to object - Object to certain processing activities

To exercise these rights, please contact us at [email protected].

We use cookies and similar technologies to enhance your experience:

• Essential cookies - Required for basic site functionality
• Performance cookies - Help us understand how visitors interact with our website
• Functionality cookies - Enable enhanced features and personalization
• Targeting cookies - Used to deliver relevant advertisements

You can control cookie settings through your browser preferences.

Our services are not directed at children under the age of 16.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal data without parental consent, please contact us immediately, and we will take steps to remove such information.

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:

Email: [email protected] (General)
Postal Mail: CCTVGuard.ai, 123 Security Avenue, Tech City, TC 12345

For EU-specific inquiries, our representative is:
EU Privacy Representative, PrivacyGuard Ltd., Dublin, Ireland

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

We will notify you of significant changes by:

• Posting a notice on our website
• Sending an email to registered users
• Updating the "Last Updated" date at the bottom of this policy

We encourage you to review this policy periodically to stay informed about how we protect your information.

Last Updated: January 15, 2023